微軟平衡計分卡架構1

MeasuringSuccessBringingtheBalancedScorecardtoLife微軟技術顧問服務部LauraHuang黃淑翠微軟平衡計分卡架構KeyMessage:Introduction–WelcomeSlideBuilds:NoneSlideScript:Hello,I’dliketowelcomeyoutothisquarter’sExecutiveCircle.Mynameis__(name)_____,andI’ma__(title)_______forMicrosoft.I’mexcitedtobeabletosharethistimewithyoutoday.Thetopictodayis“MeasuringSuccess:AutomatingtheBalancedScorecard”SlideTransition:BoxOutAdditionalInformationforPresenter:Hereisthetextoftheinvitationtothissession:MicrosoftExecutiveCircleTechnicalPerspectivesForumMeasuringSuccess:AutomatingtheBalancedScorecardTheneedformeasurement–whethersuccessorfailure–isattheheartofcommerce.Yettraditionalmetricslikeearningspershare,thatfocussolelyonfinancialperformance,concealvaluableinformationandoftenleadtopoordecisions.Inresponse,manyexecutiveshaveturnedtotheBalancedScorecardmethodology,anapproachth