AHandbookforMeasuringEmployeePerformance:AligningEmployeePerformancePlanswithOrganizationalGoalsWorkforceCompensationandPerformanceServiceUnitedStatesOfficeofPersonnelManagementPMD-13March1999Thispageleftblankintentionally.TableofContentsForeword...................................................1Chapter1PerformanceManagement:BackgroundandContext.....3Chapter2DistinguishingActivitiesFromAccomplishments.......11TheFableoftheBeekeepersandTheirBees.................11ABalancedMeasuringSystem.............................15AWordAboutCategoriesofWork..........................16Chapter3DevelopingEmployeePerformancePlans..............19Step1LookattheOverallPicture..........................23Step2DetermineWorkUni