以顾客需求为核心的创新为品牌赢取新顾客Winningpotentialshoppersviaconsumer-centricinnovationBBBBBBBB所有的顾客都是一样:他们想要新的东西,他们想要好的东西,他们想要特别的东西。如果我们能为顾客创造这些东西,他们就会来。Alltheconsumersarethesame:theywantnewthings,theywantgoodthings,theywantuniquethings.Ifwecancreatethesekindofthingsforconsumers,theywillcome.-马云JackMa品牌每年在新品研发和发展上投入大量资金Billionsofdollarsarepouredintoinnovationresearchanddevelopmenteveryyear在中国,平均每3分钟,诞生一个新品Anewproductislaunchedevery3minutesinChina数据来源:凯度消费者指数,家庭样本组2018P5,近一年上市的新条码DataSource:KantarWorldpanel,HouseholdPanel2018P5,newbarcodesappearedinrecent1year90%的厂商都在过去一年内上市过新品90%Manufacturerslaunchednewproductsinrecent1year大多数的新品都没有为品牌带来新顾客或销售增量MostNPDarenotbringingincrementalbuyersorsalestotheparentbrand数据来源:凯度消费者指数,家庭样本组2018P5,近一年上市的新条码DataSource:KantarWorldpanel,HouseholdPanel2018P5,newbarcodesappearedinrece