HowtoEncodeanExcelFiletoUTF-8orUTF-16LastModifiedon04/03/201411:15amTherearemanydifferentwaysthatvariousprogramsencodetheirfiles,and,dependingonhowfilesareencoded,youcangetdifferentresultswhenuploadingthemtoonlinesoftware.IfyoureusingspecialcharacterssuchasKanji,oranumlaut,youllnoticethatnotallsoftwareorprogramssupportthem.EncodingyourExcelfilesintoaUTF-8orUTF-16formatcanhelptoensureanythingyouuploadintoSurveyGizmocanbereadanddisplayedproperly.EmailCampaigns,Login/PasswordActions,ContactManagementandtheDataImporterallhavetheabilitytoreceiveCSVfileuploads.Inordertodisplayspecialcharacterscorrectly,theyrequireUTF-8andUTF-16encoding.HowtoEncodeyourExcelFilesBelowarevideosandstepbystepinstructionsonhowtogoaboutencodingyourExcelfilestoUTF-8andUTF-16.AseachversionofExcelisdifferent,weveprovidedbroad&basicinstructionsforsever