诺福克南方铁路NorfokSouthern-201402_BB&TCapitaMarketsTransportationConference_By_CEO

BB&TCapitalMarketsTransportationConferenceMartaR.StewartExecutiveVicePresidentChiefFinancialOfficerFebruary12,20141NorfolkSouthernUpdate?2013Overview?FirstQuarterUpdate?BusinessOutlook?LongTermProductivityOpportunities?CapitalAllocation2201120122013CoalGMIntermodal$11,1723RailwayOperatingRevenues2011–2013($inmillions)$11,040$11,24523%20%18%32%33%33%45%47%49%201120122013CoalGMIntermodalTrafficVolumeChangesPercentageofTotalVolumes47,114.77,107.27,340.9201120122013VolumesTotalVolumes2011–2013(Unitsinthousands)5$7,959$7,916$7,988201120122013OperatingExpensesRailwayOperatingExpenses2011–2013($inmillions)675.9%83.1%83.3%201120122013CompositeServiceMetricCompositeServicePerformance2011–201378VolumeandCrewStartVariances2013vs.20120%4%C