06_2010年中国移动KPI考核办法(doc21页)

中国移动各省（区、市）公司经营业绩考核办法（2010年版）中国移动各省（区、市）公司经营业绩考核办法（2010年版）中国移动各省（区、市）公司经营业绩考核办法（2010年版）目录一、考核范围·························································································1二、考核指标体系···················································································1三、考核指标计分方法和标准····································································2（一）上市公司整体业绩考核指标······························································21、净利润（30分）··············································································22、营运收入（20分）···········································································23、总资产报酬率（ROA，30分）······························································24、客户满意度（20分）········································································3（二）省公司自身业绩考核指标·································································31、利润（22分）·················································································42、营运收