PerformanceAppraisal绩效评估表Appraisee:姓名:ProductDivision/BusinessGroup:生产/业务部门:JobTitle:岗位名称:Country:国家:Grade/Level:级别:Division/Department:组织:DateJoined:进公司日期:Section/Unit:部门:PeriodCovered:评估时段:Appraiser:评估者:1.PERFORMANCEAGAINSTKEYAREASOFRESPONSIBILITY主要责任区域内的工作表现Keyareasofresponsibilty主要责任区域Resultsandcomments结果和评述2002review:=========================================2003keyarea’sresponsibility:2002review:2.PERSONALEFFECTIVENESSINTHEJOB个人工作效率lessthanacceptable低于可接受水平Acceptable可以接受Fullyaccdeptable/Good完全可以接受/良verygood优良Excellent优秀CUSTOMERSATISFACTION客户满意度Anticipatesandrespondsactivelyandsensitivelyinmeetingtheneedsofinternalandexternalcustomers.Initiates/participatesactivelyincustomersatisfactionimprovementactions.能预知内外客户的要求,并主动和迅速地作出回应,主动提出并积极参与改善客户满意度的活动。