上海地区网络购物顾客满意度研究报告——网民风向标系列报告之6iResearchShanghaiOnlineShoppingCustomerSatisfactionResearchReport2010年4A广告提案网www.4adown.cn4A广告提案论坛www.4adown.com.cn1Copyright?iResearchInc.2010上海地区网络购物顾客满意度研究报告2010年iResearchShanghaiOnlineShoppingCustomerSatisfactionResearchReport目录I.研究背景...............................................................................................................................3II.研究说明..............................................................................................................................4III.概念定义.............................................................................................................................5IV.报告摘要............................................................................................................................6V.报告正文........................................................................................