CYBERINTRUSIONSERVICESCASEBOOK2017SecurityResilienceintheFaceofEvolvingAttackerTradecraftCROWDSTRIKE.COM|1.888.512.890615440LAGUNACANYONROAD,SUITE250,IRVINE,CALIFORNIA9261802CROWDSTRIKE.COM|1.888.512.8906CONTENTSFOREWORDEXECUTIVESUMMARYKEYFINDINGSKEYTRENDSCASESTUDIESANDRECOMMENDATIONSCONCLUSION02030407082801CROWDSTRIKE.COM|1.888.512.8906Cyberattacks—andtheresultingbreaches—areafactoflifenow.Theimpactleftinthewakeofasuccessfulintrusioncanbemassivewhencustomerdataorotherconfidentialinformationisstolen,exposed,changed,ordeleted.It’saninescapablecertainty:Wherevaluabledigitalassetsexist,aggressivethreatactorsfollow.Theseactorscontinuouslydevelopandadoptnewmeanstoachievetheirobjectives,fromthedestructiveNotPetyamalwareusingstealthpropagationtechniques,toransomwareextortion,totheuseofvalidop